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	CDRV5 Tutorial


		Overview


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			Client Reports


				Realtime Report


				Queried Report


					Queried Detailed


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					Queried Frequency


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					Queried Feature


				Trending Report


		CDRv5Dashboard


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CDRv5 Client – Queried Report – Feature

Queried CDR Feature Report

Field	Description	Data Source
Total Calls	Total number of CDRs – all features.	SS7 / SIP / Billing
Overflow In Calls	Number of CDRs with Overflow In feature employed.	SS7 / SIP
Overflow Out Calls	Number of CDRs with Overflow Out feature employed.	SS7 / SIP
% Overflow In Calls	Number of CDRs with Overflow feature employed, expressed as a percentage of the Total Calls.	SS7 / SIP
% Overflow Out Calls	Number of CDRs with Overflow feature employed, expressed as a percentage of the Total Calls.	SS7 / SIP
Courtesy Response Calls	Number of CDRs with Courtesy Response feature employed.	SS7 / SIP
% Courtesy Response Calls	Number of CDRs with Courtesy Response feature employed, expressed as a percentage of the Total Calls.	SS7 / SIP
Privacy Calls	Number of CDRs with Caller Privacy feature employed.	SS7 / SIP
% Privacy Calls	Number of CDRs with Caller Privacy feature employed, expressed as a percentage of the Total Calls.	SS7 / SIP
Call Prompter Calls	Number of CDRs with Call Prompter feature employed.	SS7 / SIP
% Call Prompter Calls	Number of CDRs with Call Prompter feature employed, expressed as a percentage of the Total Calls.	SS7 / SIP
Hangup Callee Calls	Number of CDRs where the answered call was hung up by the recipient of the call.	SS7 / SIP
% Hangup Callee Calls	Percentage of calls where the answered call was hung up by the recipient of the call.	SS7 / SIP
Hangup Caller Calls	Number of CDRs where the answered call was hung up by the caller.	SS7 / SIP
% Hangup Caller Calls	Percentage of calls where the answered call was hung up by the caller.	SS7 / SIP
Referred Out Calls	Number of CDRs that have at least one call leg that referred out.	SS7 / SIP
% Referred Out Calls	Percentage of calls that have at least one call leg that referred out.	SS7 / SIP
Referred In Calls	Number of CDRs that have at least one call leg referred in.	SS7 / SIP
% Referred In Calls	Percentage of calls that have at least one call leg referred in.	SS7 / SIP
Referred In Blind Calls	Number of CDRs where the call has at least one leg that used the referred blind feature.	SS7 / SIP
% Referred In Blind Calls	Percentage of calls where the call has at least one leg that used the referred blind feature.	SS7 / SIP
EService Calls	Number of CDRs where the call terminated because of a SIP EService error condition.	SS7 / SIP
% EService Calls	Percentage of calls where the call terminated because of a SIP EService error condition.	SS7 / SIP
Terminated Calls	Number of CDRs where the call was terminated before being answered. For example, it rang without pickup. The “Callee” used the “ignore” feature.	SS7 / SIP
% Terminated Calls	Percentage of calls where the call was terminated before being answered.	SS7 / SIP
Declined Calls	Number of CDRs where the callee used the “decline” feature to end the call.	SS7 / SIP
% Declined Calls	Percentage of calls where the callee used the “decline” feature to end the call.	SS7 / SIP
Voice Mail Calls	A voice mail service was used to end the call.	SS7 / SIP
% Voice Mail Calls	Percentage of calls where a voice mail service was used to end the call.	SS7 / SIP

Queried Summary Records Feature Report

Field	Description	Data Source
Total Calls	Total number of CDRs – all features.	SS7 / SIP / Billing
Overflow In Calls	Number of CDRs with Overflow In feature employed.	SS7 / SIP
Overflow Out Calls	Number of CDRs with Overflow Out feature employed.	SS7 / SIP
% Overflow In Calls	Number of CDRs with Overflow feature employed, expressed as a percentage of the Total Calls.	SS7 / SIP
% Overflow Out Calls	Number of CDRs with Overflow feature employed, expressed as a percentage of the Total Calls.	SS7 / SIP
Courtesy Response Calls	Number of CDRs with Courtesy Response feature employed.	SS7 / SIP
% Courtesy Response Calls	Number of CDRs with Courtesy Response feature employed, expressed as a percentage of the Total Calls.	SS7 / SIP
Privacy Calls	Number of CDRs with Caller Privacy feature employed.	SS7 / SIP
% Privacy Calls	Number of CDRs with Caller Privacy feature employed, expressed as a percentage of the Total Calls.	SS7 / SIP
Call Prompter Calls	Number of CDRs with Call Prompter feature employed.	SS7 / SIP
% Call Prompter Calls	Number of CDRs with Call Prompter feature employed, expressed as a percentage of the Total Calls.	SS7 / SIP
Hangup Callee Calls	Number of CDRs where the answered call was hung up by the recipient of the call.	SS7 / SIP
% Hangup Callee Calls	Percentage of calls where the answered call was hung up by the recipient of the call.	SS7 / SIP
Hangup Caller Calls	Number of CDRs where the answered call was hung up by the caller.	SS7 / SIP
% Hangup Caller Calls	Percentage of calls where the answered call was hung up by the caller.	SS7 / SIP
Referred Out Calls	Number of CDRs that have at least one call leg that referred out.	SS7 / SIP
% Referred Out Calls	Percentage of calls that have at least one call leg that referred out.	SS7 / SIP
Referred In Calls	Number of CDRs that have at least one call leg referred in.	SS7 / SIP
% Referred In Calls	Percentage of calls that have at least one call leg referred in.	SS7 / SIP
Referred In Blind Calls	Number of CDRs where the call has at least one leg that used the referred blind feature.	SS7 / SIP
% Referred In Blind Calls	Percentage of calls where the call has at least one leg that used the referred blind feature.	SS7 / SIP
EService Calls	Number of CDRs where the call terminated because of a SIP EService error condition.	SS7 / SIP
% EService Calls	Percentage of calls where the call terminated because of a SIP EService error condition.	SS7 / SIP
Terminated Calls	Number of CDRs where the call was terminated before being answered. For example, it rang without pickup. The “Callee” used the “ignore” feature.	SS7 / SIP
% Terminated Calls	Percentage of calls where the call was terminated before being answered.	SS7 / SIP
Declined Calls	Number of CDRs where the callee used the “decline” feature to end the call.	SS7 / SIP
% Declined Calls	Percentage of calls where the callee used the “decline” feature to end the call.	SS7 / SIP
Voice Mail Calls	A voice mail service was used to end the call.	SS7 / SIP
% Voice Mail Calls	Percentage of calls where a voice mail service was used to end the call.	SS7 / SIP

Notes
(1) Right–click any column to drill down on the CDRs and view the detailed CDRs associated with that summary.
(2) If you need reports from a recent timeframe and your system has high volume, use the CDR Feature report instead.