CDRV5
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CDRV5 Tutorial
Overview
Architecture
Data Flow
Installation
Prerequisites
Installation Procedure
Server Installation
Client Installation
CDRV5 Server
Server Overview
Server Configuration
Connectivity
Server Status
Server Errors
Server Software Update
Server License Managment
Server Feeds
Feed Monitor
Feed Recovery
Server Storage Management
Server Module LM
Server Module DM
Server Module RT
Server Module SW
CDRV5 Client
Client Overview
Database Connectivity
Server Connectivity
Database Storage
Database Administration
Synchronization
Help
Client Reports
Realtime Report
Queried Report
Queried Detailed
Queried Call Completion
Queried Network Call Analysis
Queried Frequency
Queried Customer Service
Queried Peak Volume
Queried Feature
Trending Report
CDRv5Dashboard
CDRv5Collector
Real Time Management Module
Real Time Management Module Overview
The purpose of the Real Time Management module is to forward CDRs and CPMs to the CDRv5 Clients in real-time.
The LM waits for client connection requests. When a connection is requested and established, LM will forward call records to the client connection. LM processes pause and resume commands where pause will keep the connection alive but will not send any call records.
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