Queried CDR Network Analysis Report
| Field |
Description |
Data Source* |
| Total Calls |
Total number of CDRs – all Statuses. |
SS7 / SIP |
| Answered Calls |
Number of CDRs with Status "CMP". |
SS7 / SIP |
| Total Unanswered Calls |
Total number of CDRs with Status "NOA"; i.e., calls that rang but were not answered. |
SS7 / SIP |
| Unanswered Calls – Agent |
Total number of CDRs with Status “NOA”, where release was generated by the agent or agent’s equipment. |
SS7 |
| Unanswered Calls – Caller |
Total number of CDRs with Status "NOA", where release was generated by the caller. |
SS7 |
| Total Busy calls |
Total Number of CDRs with Status "BSY"; i.e., call attempts resulted in a busy condition. |
SS7 |
| Busy Calls – Network |
Number of CDRs with Status "BSY", where the busy condition resulted from network congestion. |
SS7 |
| Busy Calls – CPE |
Number of CDRs with Status "BSY", where the busy condition resulted from equipment and terminating lines at terminating location being busy. |
SS7 |
| Busy Calls – Other |
Number of CDRs with Status "BSY", where the busy condition did not result from network congestion or equipment and terminating lines at terminating location being busy. |
SS7 |
| EService |
Number of CDRs with Status “ESVC” resulted from problems detected during the SIP call setup. |
SIP |
* Billing records not included because they provide no information on the network status.
Queried Summary Records Network Call Analysis Report
| Field |
Description |
Data Source |
| Total Calls |
Total number of CDRs – all Statuses. |
SS7 / SIP |
| Answered Calls |
Number of CDRs with Status "CMP". |
SS7 / SIP |
| Total Unanswered Calls |
Total number of CDRs with Status "NOA"; i.e., calls that rang but were not answered. |
SS7 / SIP |
| Unanswered Calls – Agent |
Total number of CDRs with Status “NOA”, where release was generated by the agent or agent’s equipment. |
SS7 |
| Unanswered Calls – Caller |
Total number of CDRs with Status "NOA", where release was generated by the caller. |
SS7 |
| Total Busy calls |
Total Number of CDRs with Status "BSY"; i.e., call attempts resulted in a busy condition. |
SS7 |
| Busy Calls – Network |
Number of CDRs with Status "BSY", where the busy condition resulted from network congestion. |
SS7 |
| Busy Calls – CPE |
Number of CDRs with Status "BSY", where the busy condition resulted from equipment and terminating lines at terminating location being busy. |
SS7 |
| Busy Calls – Other |
Number of CDRs with Status "BSY", where the busy condition did not result from network congestion or equipment and terminating lines at terminating location being busy. |
SS7 |
| EService |
Number of CDRs with Status “ESVC” resulted from problems detected during the SIP call setup. |
SIP |